If a thirty-party communication app of a company/organization has been installed on your phone, open Settings, search for and access Launch or App launch, find the corresponding app, then make sure that Auto-launch, Secondary launch, and Run in background are disabled. Depending on which navigation method you are using, touch the Recents key or swipe up from the bottom of the screen and hold to access the Recent tasks screen, then touch to clear background apps. Clear all background apps and try again.If the call screen is not displayed after the call is answered, and the incoming call notification is displayed on the status bar and notification panel, the following solutions are also applicable.
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